How to turn your customers into Raving Fans that continue to send you referrals

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Business has changed from what it used to be. It’s a new era, and businesses are being faced with new
challenges. Gone are the days when consumers turn to Yellow Pages when looking for a local business.
Now, when consumers search for local window replacement companies, roofers, remodeling contractors, and other home services, they turn to the internet.

That means marketing your business with business cards or Yellow Pages ads may not be the right approach to
meet your potential customers where they are actually searching for your business.

However, as you battle with other similar businesses in your local area for customers, one secret weapon to have in your arsenal is “Referrals.” Yes, this is a tool that can make a huge difference in your marketing strategy. However, referrals today
have moved from just one-to-one recommendations. It has extended to even online reviews.

To get more referrals for your business and win more potential clients to yourself, you need to take
control of your business reputation and do everything possible to get your customers to say good things
about your business. The easiest way to make that happen is to offer exceptional services that will turn
your happy customers into referral engines for your business. Source : privateview18.com

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